Delivery Information



Delivery times

Items that are in stock will be with you within just 2 to 3 working days (please allow up to 10 days for deliveries to EIRE, Channel Islands, Highlands and Islands).


Personalised products and other selected items will be sent separately as soon as they are ready (please check product details for more specific information)


We aim to despatch all products within 48 hours.

Our products are carefully packaged to protect them


Out of stock items and backorders


If a product is listed as out of stock but we anticipate receiveing more, it can normally still be ordered by you as a 'backorder'.  Please note also that placing a backorder item in your basket will not delay the delivery of any in-stock items in your order.


Returns and refunds


Returns & exchanges


Our ‘no quibble’ returns guarantee


We hope that you are delighted with everything you buy from us, but we also understand that there will be times you need to return items.









If you’re not happy with something you receive from us for any reason then please return it to us  and we’ll be happy to exchange it or refund you.  However there are a couple of things we really can’t exchange or refund:


Personalised products

Self-assembly items which have been assembled or part-assembled are excluded unless they are damaged or faulty.

Wall stickers that have been applied to a surface.


None of the above affects your statutory rights.